We know it can be frustrating when you can't find your pet's favourite food and there are times when products may be discontinued or experience supply issues.
Frequently asked questions
At Purina, we're committed to giving your pet the best possible product. Find answers to your questions with these FAQs, or please get in touch if you can't find what you're looking for.
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The PetCare Team are always happy to try and help if there is a problem with one of our sites or apps.
It’s important to let us know, here’s how!
Changes in diet can be stressful for your cat and can lead to digestive upsets and food refusals.
Once you’ve placed your order, you will not be able to amend it.
Yes. If you are registered with the PRO PLAN Breeder Connect Club or BETA First Steps, then you can.