Your Pet, Our Passion.

Christmas personalised greeting card terms and conditions

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. 

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. 

1.    Open to UK (England, Scotland, Northern Ireland and Wales) and Republic of Ireland residents aged 18 or over, excluding employees of Nestlé UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2.    Participants will be required to scan the QR code or follow the link on promotional materials to create/register an account at https://christmas.purina.eu/uk/landing-page/felix?utm_source=felix&utm_medium=packaging_stocking in order to create personalised greetings cards. Smart mobile with QR Scanning capability required. A valid registration will include the participant’s full name and current email address and acceptance of these Terms and Conditions. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.    

3.    No purchase necessary.

4.    Once registered, participants will be able to follow the instructions on the website to create their digital/e-greetings card and make arrangements for delivery via email to their chosen recipient. Digital/e-greeting cards may also be shared via social media and/or Messenger. 

The e-cards have no cash value, and no cash alternative can be claimed in lieu of the e-cards. 

HOW TO USE:

Participants may visit the promotional landing page at https://christmas.purina.eu/uk/landing-page/felix?utm_source=felix&utm_medium=packaging_stocking via the QR code between 00:01 on 01.09.26 and 23:59 on 31.01.27. 

•    Participants are required to share a photo as outlined in the promotional website.  The uploaded image should be in one of the following formats (JPEG, BMP, PNG, GIF or TIFF files) up to a maximum file size of below 15 MG. If uploading a PNG file, we recommend the file size is below 1 MB. PNG files larger than 1 MB may appear pixelated.
•    Participants may add their own greeting up to the maximum number of characters indicated and add the recipient’s details. The Promoter cannot be held responsible for non-delivery of e-cards in the event of the participant adding incorrect delivery details, or if the planned recipient blocks as Junk or Spam.
•    The e-card will be delivered to the chosen recipient via email within 24hrs of sending. No other delivery method will be available.  Recipients’ email addresses will be held securely for the sole purpose of creating and sending the e-card via email. Once the e-card has been successfully delivered, the recipients’ details will be deleted. 
•    Any uploaded photos should not include images of children except where the entrant is the parent or legal guardian of any minors featured in the photo. 
•    The entrant must be the owner of any pets featured in submitted photos. 
•    The Promoter reserves the right to remove any participant entries that it deems to be in bad taste, or it believes may cause offense to other participants. 
•    The Promoter also reserves the right to remove any entries where featured pets deemed to be unhealthy or pictured in a situation where it might be distressed or appears to be at risk. 
•    Entries should not feature or mention, or tag, another person except where the entrant has obtained express permission to publicly share their image.   
•    All photos shared as part of the promotion must be the entrant’s own and feature the entrant’s own pet(s). Such images must not infringe the copyright or other intellectual property rights of any third party. Photos taken by a professional photographer will not be accepted except where the entrant has the express permission of the photographer to use and/or share the image.     
•    By providing their personal details participants agree for Nestlé Purina UK to process their data for the purpose of this promotion. Participants’ data will be processed in accordance with the Purina Privacy Policy which can be found at https://www.purina.co.uk/privacy.

5.    Images and comments must not infringe the copyright or other intellectual property rights of any third party. The Promoter reserves the right to remove any comments it deems to be:
i. Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene; 
ii. Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message;
iii. Be offensive or be about hate;
iv. Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products or companies;
v. Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission; 
vi.  Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission;
vii.  Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission; 
viii. Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate;
ix. Depict, and cannot itself be in, violation of any law.

6.    The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any comments, photos, or posts on its official page that it deems to be distasteful, degrading or will in any way cause offence.  All entries must conform the participating platform’s own guidelines and terms and conditions.  

7.     The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Entries (bulk or otherwise) from trade, agencies, consumer groups, third parties, or automated entries are not permitted and will be discarded/deleted.

8.    Participation is via the method as outlined above only. No postal or other entry method is available for use of the service. All e-card orders must be completed by no later than 31.01.27. Thereafter, the website will be removed and uploaded photos will be securely destroyed/deleted.

9.    The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment. 

10.    In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

11.    The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

12.    Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent, and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if there are any issues with your e-card.  Your details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.purina.co.uk/privacy. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded and all e-cards despatched. Any data obtained via this promotion will be deleted after 90 days of the promotional end date.    
13.          No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for: 
•    Any faulty or failed electronic data transmissions. 
•    Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion. 
•    Any unauthorised access to the operation of this promotion. 
•    Inaccessibility or unavailability of the internet, or any combination thereof. 

14.        All normal internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

15.      If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

16.    If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

Promoter/’we’: Nestlé Purina UK Commercial Operations Ltd, Nestlé House, Haxby Road, York YO31 8TA