Your Pet, Our Passion.

Can I return a product if I no longer want it?

As long as it is unopened and in good condition, yes you can.

We want all of our customers to enjoy their products, so if you’re not happy with your order then you can send it back to us.
All we ask is that you let us know that you don’t want the order within 14 days of receipt and make sure the products have not been opened.

To get the order back to us safely please to log‐in to your account and contact our Customer Service team. They’ll send you all the information you need, but you can also refer to our returns policy page for more details.

What happens once my item is returned?

As soon as we receive your order, we’ll review the reason for return and let you know what we plan to do next.
You should receive an email to notify you of any action taken.