Order enquiries Who can I contact about my food order? Food order enquiries are handled by the Purina Shop Customer Service Team. Read more... Read more about Who can I contact about my food order?
Order enquiries What is the status of my order? Your Purina account makes it easy to keep track of all your orders. Read more... Read more about What is the status of my order?
Order enquiries How do I cancel my order? Cancellations or returns can be arranged through your Purina account. Read more... Read more about How do I cancel my order?
Order enquiries How do I make changes to my order? Once you’ve placed your order, you will not be able to amend it. Read more... Read more about How do I make changes to my order?
Order enquiries I have received a damaged item. What should I do? We’re sorry that happened! Sometimes things can go wrong but don’t worry, we can help. Read more... Read more about I have received a damaged item. What should I do?
Order enquiries There is an item missing from my order. What should I do? Sometimes, we ship items separately to make sure you get what you need as quickly as possible. Read more... Read more about There is an item missing from my order. What should I do?