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Your Pet, Our Passion.

When will I receive my refund?

Your refund should be returned to your account within 5 working days.

Your refund should be returned to your account within 5 working days and we’ll send you an email to let you know it’s on its way!


If you don’t receive your refund and it’s been 10 working days since you received our email, then you’ll need to contact our Customer Service team through your account.