Who can I contact about my food order?
Food order enquiries are handled by the Purina Shop Customer Service Team.
If you need to speak to us about your Felix or Gourmet Pick n Mix order, please call the Purina Direct Customer Service Team on 0800 208 8994
If you need to speak to us about your PRO PLAN Shop order, please call the PRO PLAN Shop Customer Service Team on 0800 208 8996
(Monday to Friday 8am-5pm, excluding public holidays)
Alternatively, you can message through your account by signing into the Purina Shop website.