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Your Pet, Our Passion.

My food doesn’t smell quite right. What should I do?

Sometimes pet food can have an unusual smell because of the raw materials and different factories where it’s made. If you’re concerned, let us know here.

Pet food by nature has a distinctive odour that your pet finds appealing.  Occasionally though, you might notice a change in smell that you find unusual. 

A slightly stronger odour could be related to the factory it was produced in or a difference in the raw materials used. However, if your product is spoiled for any reason, it will result in an unpleasant odour. 

If you are at all concerned, it’s best not to feed the product and get in touch with our PetCare Team here, to share your experience.  Photos and batch codes will also be super helpful.