Your Pet, Our Passion.

What is the status of my order?

Your Purina account makes it easy to keep track of all your orders.

Once you’ve logged in to your account, you’ll see each individual order that you’ve placed with us. Select the one that you want and discover all the information you need.

We’ll also send you an email as soon as it’s on the way!

If the order has been sent tracked, you’ll be able to click through and track it from your account.

The email we sent you regarding the dispatch of your order will also let you know when we expect the order to arrive.

Not found the information you need? You can send our Customer Service team a message while you’re in your account too