First things first, if you believe your pet’s food may be mouldy or spoiled, don’t feed it.
Frequently asked questions
At Purina, we're committed to giving your pet the best possible product. Find answers to your questions with these FAQs, or please get in touch if you can't find what you're looking for.
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Changes in diet can be stressful for your cat and can lead to digestive upsets and food refusals.
Once you’ve placed your order, you will not be able to amend it.
Yes. If you are registered with the PRO PLAN Breeder Connect Club or BETA First Steps, then you can.
You can update your Purina Shop information or pet details easily.
If you find anything unexpected in your pet’s food, it’s important to let us know.